Mental Health

Miriam Merten Mental Hospital Death Inquiry Media Release 22nd December 2017

Whitewash Merten Death Mental Report

Media Release: Friday December 22nd 2017


The Review by the Chief Psychiatrist following the death of patient Miriam Merten at Lismore Hospital, made very serious criticisms of the NSW Mental Health System, but didn’t make a single recommendation that would prevent its reoccurrence. The 19 Recommendations missed the point entirely, just offering more money without changing any of the dynamics. That is unsurprising as the problems are deep-seated cultural ones, and the so called independent review is by insiders who are part of the system” said Justice Action Coordinator Brett Collins.

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Just Us

Screen Shot 2015 04 14 at 3.50.26 PM

The latest edition of JUST US – Vol 6, was prepared for all prisoners and patients in forensic hospitals in early March. The newspaper informs prisoners and patients of their rights and eligibility to vote, while also providing an overview of the law and order policy positions of the ALP, the Coalition and the Greens from the CJC pre-election Forum before the NSW State Election. It was made relevant to all detainees wherever they are. Despite the right of all members of the community to have access to such information before they voted, NSW authorities refused once again to distribute Just Us.
Read the latest Issue.



Justice Action is in the NSW Supreme Court to fight for detainees' right to information. NSW authorities refused to distribute the election special to prisoners or mental health patients. It went into five other states and territories prison systems, and all judges and MPs.
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DEINSTITUTIONALISATION: Why community living has been accepted as the appropriate model

CONTENTS (click for pdf)

1. Introduction

2. History of Deinstitutionalisation

- International Origins

- History of Deinstitutionalisation in Australia

3. Models of Deinstitutionalisation

4. Public policy reasons for deinstitutionalisation

- Human Rights

- Costs of institutionalisation

5. Australian Reference Articles

- Hobbs 2000

- Owen 2004

- Jones and Marks 2000

- Chenoweth 2000

6. Rebuttals to Criticisms of Deinstitutionalisation

- Relationship between homelessness and mental illness

7. Conclusion

1. Introduction

‘International and Australian research shows consistently that community based treatment is superior to hospital centred care for the vast majority of people with acute and long term mental illness.’[1]

Too often in society, those who are different are seen to be a threat. Their weaknesses or needs are not constructed in terms of what can be done to help, but rather their differences are misconstrued and vilified, further ostracizing those in need. Nowhere is this more prevalent than in the treatment ofthose considered as societies most vulnerable; people affected by mental illness. The myth that mentally ill people pose a threat to society is contradictory to the facts: “people with serious mental illnesses are fourteen times likely to be the victim rather than the perpetrator of crime”[2] with ninety-five percent of homicide offences being carried out by people without mental illness.

While Adrian Keller suggests that management of “severe and persistent mental illnesses without recourse to using mental health legislation would be foolish and naïve”[3], the need for deinstitutionalisation becomes apparent through the case of Saeed Dezfouli. Dezfouli, a non-violent man, unintentionally killed a woman after setting fire to the foyer of the Community Relations Commission in an attempt to grab their attention for failing to acknowledge his concerns about his own safety and the death threats he had received. Coincidentally enough, he was institutionalised at Kellers hospital after pleading not guilty due to mental illness. Since his imprisonment, Dezfouli has been subjected to a number of human rights abuses such as:

-       Numerous periods kept naked in a solitary confinement cell for days to “break him down”.

-       Broken ribs and severe bruising and pain from forced medication.

-       Periods of incarceration in cells without basic hygiene, such as four days without toilet paper.

-       In January 2005, he was brutally assaulted by DCS officers resulting in a permanent back injury.

-       Hospitalization due to injuries inflicted by DCS officers.

As a result, Dezfouli now suffers from a number of health conditions such as a heart condition, ulcers and diabetes[4]. Access to Dezfouli for visits has also been impossible with Keller continuously ignoring applications. This is a gross violation of both his dignity the section 68a of the New South Wales Mental Health Act 2007, where “people with a mental illness or mental disorder should receive the best possible care and treatment in the least restrictive environment enabling the care and treatment to be effectively given”[5]. Not only is has the need for deinstitutionalisation practices been recognised in Australia, but also worldwide making it a universal issue.

2. History of Deinstitutionalisation

a) International Origins

The need for deinstitutionalization is self-evident. For decades, on going research has proven that community responsibility for mental health is crucial. In the early 1970’s Italy, the influential Triste model was established by Dr Franco Basaglia. Here he advocated deinstitutionalisation and led a reform that resulted in the mental health hospital unlocking its doors in 1974, allowing patients to come and go freely. Prior to the Triste model, Italy ran a substandard psychiatric system where patients were routinely subjected to concentration camp conditions and neglect was common[6]. Such conditions raise concerns regarding foundational human rights, which will be addressed further on in this report.

The UK, Germany, Italy and the Netherlands have all made good progress “rebalancing this care.” (Knapp et al, 2011) (Ravelli, 2006). In the Netherlands, “Phases of the reform process during the last 25 years have been marked by the integration of ambulatory services…subsequent implementation of community mental health centres (RIAGGs), differentiation of target populations, dehospitalisation of patients, differentiation within the field of sheltered housing accommodation, and the merger process of the above three entities into integrated regional mental health care organizations.” (Ravelli, 2006).

In the UK, Leff et al carried out two TAPS projects in 1994 and 2000 assessing the social and clinical outcomes of psychiatric patients discharged in the community after five years. Both reports concluded that community care services and programs served to improve and enhance the wellbeing of mentally ill patients. In their first report, no patient had been charged with a criminal offence nor had they been imprisoned[7], going against myths that mental illness equates criminality. In addition to this, appreciation for autonomy increased significantly over the 5 years (18%) indicating a growing appreciation of their increased freedom. Similarly, in Leff and Trieman’s second study, patients expressed a high satisfaction with their increased freedom, autonomy and less restricted living conditions[8]. While these projects experienced their own limitations and difficulties, their impact has been significant; allowing us to understand the exact improvements of patient’s lives.

b) History of Deinstitutionalisation in Australia

In regards to Australia, the 1992 Burdekin National Inquiry showed an alarming number of prisoners (20%) suffering from treatable mental illnesses[9]. The 1994 Burdekin Report that followed outlined the challenges mentally ill patients faced when dealing with the criminal justice system. The report demonstrated that mental health prisoners were incarcerated due to a lack of understanding and recognition of mental health symptoms or as a direct result to actions that emanated from their treatable illnesses going untreated. Mentally ill people also became at increased risk of being charged with offences they did not commit. Getting released on bail was also difficult as many were too poor to raise bail due to no fixed address or because they do not comprehend or comply with bureaucratic requirements. An inability to obtain bail meant that people affected by mental illness were frequently remanded in custody, even on trivial trials making it virtually impossible for their illnesses to be treated. Prison conditions were seen to be unsafe and unsupportive, with forensic prisoners suffering greater levels of abuse and uncertainty regarding the duration of their imprisonment. A lack of support for mentally ill people released from jail became another problem, prompting the implementation of deinstitutionalised policies.[10]

Valerie Gerrand has explicitly examined the effectiveness of deinstitutionalisation in Victoria between 1993-1998. Between 1993-1998, Victoria’s mental health service system underwent a major transformation. Taking into account the problems arising from institutionalised services, the Victorian government implemented a range of community care services before shutting down its psychiatric institutions. As a result, Victoria was able to fund new, locally accessible services with institutional savings quarantined for its purpose[11] as well as improving the well being of its patients.

However, after the conservative governments 1996 re-election, mental health reform lost priority (Gerrand 2005) with its reform process remaining undeveloped and incomplete.

3. Models of Deinstitutionalisation

From: Alan Rosen, Liz Newton. Karen Barfoot, “Clinical Perspectives: Evidence based Community Alternatives to Institutional Psychiatric Care” Medicine Today, vol 4, no. 9 (September 2003) pp90-95

  • Recovery oriented services --> want services to develop a culture to “stimulate, enhance, and support individual recovery by promoting health, healing, empowerment and connection in the lives of each individual served” p90.
  • GP’s have a pivotal role --> know the person and family and are in a position to organise all aspects of clinical care. Stabilised persons can be transferred to a GP for co-ordination of care focussed on counselling and support
  • Crisis intervention --> “evidence now clearly indicates that 24hr home visiting crisis response services should be integrated into local services for people seriously affected by mental illness and their families” p. 91

- People affected by psych illness more likely to co-operate when interventions are tailored to their needs and when family is given choice, receive sufficient information and low dose interventions are offered p. 91

- Reduces the trauma of hospitalisation

  • Family interventions --> have been shown to prevent relapses. Techniques include problem solving skills to minimise conflict and hostility
  • Assertive community treatment --> “is an intensive, mobile community case management system for people with severe and prolonged mental illness”. Research shows it is efficient and cost effective and works best for heavy users of mental health services p. 91
  • Day and evening programs --> including ‘drop in’ and ‘club house model’ where users participate and manage the centre.
  • Vocational rehabilitation --> focused on living skills and leisure activities. Can create work opportunities. This is a “pathway’ for other opportunities p. 92
  • Open employment --> can be an achievable goal. Traineeships, apprenticeships specially funded should be pursued
  • Individual placement and support schemes --> helps users find a job within their interests and provides support for both the employee and employer
  • Supported employment --> successful. Mainstream jobs with on job training for people with a mental illness. Partnerships include cafes, nurseries.
  • Transitional and sheltered employment --> enables members to have short-term jobs in local businesses with support. Provides work experience, confidence and skills.
  • Service users as paid service providers --> create paid work from within mental health service budget within the mental health industry. Studies show very positive outcomes.

The majority of Rosen’s recommendations such as day and evening (“drop in”) programs and crisis intervention have focused on individualising treatment to suit the needs of the service-user to provide comfort and enhance co-operation. However, some models such as the assertive community treatment have proven to be the most efficacious and cost effective for heavy users of mental health services or those with severe symptoms. The services provided in this model (medication administration, monitoring and assisting with functional needs just to name a few) are used to prevent repeated ‘revolving door’ hospitalisations (p. 91). It appears interventions in the form of monitoring; personal assistance and counselling are required for sufferers of severe and prolonged mental illness (SPMI) however Rosen does not mention hospitalisation as preferred model. Instead, he states that it can be easily done in the community.

“…a good care system would aim to offer the services most suitable to meeting their needs and responding to their preferences.” (Knapp et al, 2011)

4. Public Policy reasons for deinstitutionalisation

(a) Human Rights

When institutionalised, patients are stripped off their basic rights such as the right to freedom, allocation of resources, treatment, research and the protection of their human rights (Burdekin, 1993). Community based programs would allow patients to retain these rights, providing them with social support. However, it appears that treatment for SPMI patients still restricts their living conditions and freedom as well as their ability to make their own decisions.

(b) Costs of institutionalisation

Institutionalising and medicating individuals comes at a great cost ($200 000[12] to be exact). While deinstitutionalization and community-based programs may come at a relatively high cost, when properly set up and managed, they deliver better outcomes than institutions.

“Overall community care costs less than half the cost of hospital…” (Knapp et al, 2011)

“However, there were a number of long-stay inpatients with very challenging needs who were more costly to accommodate in community settings…than in hospitals.” (Knapp et al, 2011)

5. Australian Reference Articles

(a) Hobbs 2000

From:Hobbs C, tenant, C Rosen, A, Newtown, L, Lapsley, H.M, Tribe, K and Brown, J.E “Deinstitutionalisation for long-term mental illness: a 2-year clinical evaluation” Australian and New Zealand Journal of Psychiatry (2002) vol. 34, pages 476-483

- Study assessing patients’ clinical outcome over a two-year period after discharged into the community from a mental health hospital

- Psychiatric ratings contradicted presumptions that the pressure of integrating into the community would exacerbate patients’ psychiatric symptoms

- Patients were chosen on the basis of whether they were willing and suitable to transfer to the community.

- Those who were considered were aged 16-65 years, with a diagnosis of a serious mental illness and a continuous hospitalisation period exceeding 2 years

- While many residents still required some assistance with living skills after 2 years, some residents improved to the point where they were moved to less supervised homes

- This study supports the integration of long term mentally ill individuals provided they have adequate resources

(b) Owen 2004

Owen 2004 in Louise Young and Adrian Ashman, “Deinstitutionlisation in Australia: Historical Perspective” British Journal of Developmental Disabilities, 50, no. 98 (January 2004), p. 24

- Report on relocated adults with intellectual disability from large state run institutional in Victoria into community houses or smaller group residences

- Those who left the institution showed increased activity level and skills, empowerment in decision and choice-making, community integration and improved quality of care

- Given 10 yrs since this study took place this article questions whether the socio-political circumstances that existed then would have the same impact as today.

(c) Jones and Marks 2000

From: Jones, M and Marks, L.A.B “Approaching Law and Disability” Law in Context (2000) vol. 17 no. 2, pages 1-6

- There is a general assumption that people with disabilities are dependent and in need of special protection

- International mechanisms have made it clear that people with disabilities are entitled to the same human rights as other members of the community

- In “Mental Illness – Freedom and Treatment’[13], Gardner surveys the law and the judicial decisions relating to mental illness. He points out the necessity for a fine balance between the vigilant scrutiny of a person for the good of his or her or others and potentially violating human rights

- Active facilitation of participation for people with disabilities is crucial

(d) Chenoweth 2000

Chenoweth, L “Closing the Doors: Insights and Reflections on Deinstitutionalisation” Law in Context (2000) vol.17, no. 2 pages 1-24

- International deinstitutionalisation has significantly impacted Australian government policy and legislation responses to individuals with disabilities

- A shift from institutional to community-based services for people with disabilities in the past 30 years is one of the most significant human services events of the 20th century

- The UN Declaration on the Rights of Mentally Retarded Persons in 1971 and the Declaration on the Rights of Disabled Persons in 1975 emphasize the right to a decent life as close to the norm as possible

- The Penhurst study found that while 55% of parents opposed the closure of institutions initially, only 5% continued their opposition after the move to deinstitutionalisation.[14]

- Social integration is imperative

- Many studies throughout Australia (Young, Sigafoos, Suitte, Ashaman and Grevell 1998) have found that moving individuals into community-based facilities substantially improve daily living skills, communication and social skills as well as providing individuals with family contact

- The principles and objectives in the Commonwealth Disability Services Act 1986 are heavily oriented around community integration

6. Rebuttals to Criticisms of Deinstitutionalisation

Relationship between homelessness and mental illness

‘Studies have shown that many homeless people with mental illness, rather than having been deinstitutionalised, have actually spent very little time in mental hospitals.’[15] The explanation for this lies in the fact that they are often “independent in nature, out of reach services or not inclined to ever go anywhere near a hospital (Rosen 2003, pg. 92).

‘The myth that there is a linear relation between deinstitutionalisation and the homeless mentally ill population was dispelled in a five-year follow up of schizophrenia in homeless men.’[16] Rosen also argues that studies have shown that community treatment can stabilise homeless mentally ill individuals including those who would otherwise have been imprisoned or repeatedly arrested.

7. Conclusion

The above report has reiterated community living as the most appropriate model for mental health treatment. The history of deinstitutionalisation, both nationally and internationally have been significantly influential in determining the ways it is practiced. The Italian Trieste Model set up by Dr Franco Basaglia impacted the way which mental health treatment was viewed as it challenged substandard psychiatric systems and proved community based practices to be more effective for the lives of mentally ill patients. Similarly, both Leff et al’s TAPS studies (1994 and 2000) further emphasized the Trieste Model by concluding that the lives of mental health patients were enhanced after being discharged into the community, and at low cost to health budget. After five years, they showed an increased satisfaction due to their freedom, autonomy and less restricted living conditions.

A number of Australian cases have also shown social support practices as the preferred option to dealing with mental health patients. Gerrands (2005) study on the effectiveness of deinstitutionalisation in Victoria between 1993 and 1998 has proven that it improves the well being of its patients while being cost effective at the same time. Hobbs (2000), Owen (1994), Jones and Marks (2000) and Chenoweth (2000) have all also concluded that the community play a detrimental role in improving the lives of these people, stating that active facilitation and participation increases the level of their skills, decision and choice making, community integration and quality of care.

Alan Rosen (2003) has proposed community alternatives such as recovery-oriented services, crisis intervention, family interventions, assertive community treatment, day and evening programs, vocational rehabilitation and individual placement and support schemes in order to improve the wellbeing of mental health patients.

The stigmatisation of people suffering mental health disorders is disappointing. Although medication and monitoring is required for SPMI patients, Adrian Kellers claim that community based initiatives would undersourced and of no help, contradict the facts. Rosen has explicitly outlined strategies for how these required services can be implemented in the community.

This report has shown that living in the community has proven to be the most appropriate, cost effective way to eliminate the alienation these vulnerable people experience everyday and allow them to live equally with the rest of the community.


Reference List

Burdekin, B “National Inquiry into the Human Rights of People with Mental Illness: Launch Report” Australian Human Rights Commission. 20 October 1993. Last accessed 29 August 2011.


 Knapp, M. Beecham, J. McDaid, D. Matosevic, T. Smith, M. “The economic consequences of deinstitutionalisation of mental health services: lessons from a systematic review of European experience” Health and Social Care in the Community volume 19, no. 2 (March 2011) pp 113-125

Ravelli, D. P. “Deinstitutionalisation of mental health care in the Netherlands: towards and integrative approach” International Journal of Integrated Care, volume 6, no. 4 (March 2006)

[1] Alan Rosen, Liz Newton. Karen Barfoot, “Clinical Perspectives: Evidence based Community Alternatives to Institutional Psychiatric Care” Medicine Today, vol 4, no. 9 (September 2003), p. 90.

[2] Collins, B “Mental Illness Myths Exploited” Justice Action Media Release (15 July 2011). Web 5 September 2011 < http://justiceaction.org.au/cms/mental-health/item/404-mental-illness-myths-exploited>

[3] Adrian Keller “Billions more for the mentally ill but the buck stops elsewhere” The Sydney Morning Herald (13 July 2011) p. 13

[4] Justice Action “Detention in Long Bay Hospital” About Saeed (2011). Web 29 August 2011< http://justiceaction.org.au/cms/mental-health/campaigns/saeed-dezfouli/item/412-about-saeed>

[5] New South Wales Consolidated Acts “Section 68 Principles for care and treatment” New South Wales Mental Health Act (2007). Web 5 September 2011 < http://www.austlii.edu.au/au/legis/nsw/consol_act/mha2007128/s68.html>

[6] Kendall, T “Triste: The Current Situation” Third International Conference on "Psychosis: Integrating the Inner and Outer Worlds" University of Essex, Colchester, England (September 1996)

[7] Leff, J, Thornicroft, G, Coxhead, N and Crawford, C “The TAPS Project. 22: A Five-Year Follow-Up of Long-Stay Psychiatric Patients Discharged to the Community” British Journal of Psychiatry (1994) vol. 165, suppl. 125, pages 13-17

[8] Leff, J and Trieman, N “Long-stay patients discharged from psychiatric hospitals: Social and clinical outcomes after five years in the community. The TAPS Project 46” British Journal of Psychiatry (2000) vol. 176, pages 217-223

[9] Burdekin, B “National Inquiry into the Human Rights of People with Mental Illness: Launch Report” Australian Human Rights Commission. 20 October 1993. Web. 29 August 2011. <http://www.hreoc.gov.au/disability_rights/speeches/mii93.htm>

[10] Burdekin, B “People with Particular Vulnerabilities” Report of the National Inquiry into the Human Rights of People with Mental Illness volume 2, no 1 pages 509-803

[11] Gerrand, V “Can deinstitutionalisation work? Mental health reform from 1993 to 1998 in Victoria, Australia” Health Sociology Review (2005) vol. 14 pages 255-271

[12] Justice Action “Introduction” Mental Health (2011). Web 19 August 2011 < http://justiceaction.org.au/cms/mental-health/item/86-introduction>

[13] Gardner, J “Mental Illness – Freedom and Treatment” Law in Context (2000) vol. 17 no.2 pages 1-27

[14] Conroy, J and Bradley, V The Pennhurst Longitudinal Study: A Report of Five Years Research and Analysis (1985) Philadelphia: Tempe University Developmental Disabilities Center

[15] Alan Rosen, Liz Newton. Karen Barfoot, “Clinical Perspectives: Evidence based Community Alternatives to Institutional Psychiatric Care” Medicine Today, vol 4, no. 9 (September 2003), p. 92.

[16] Teesson M and Buhrich N 1990 quoted in Alan Rosen, Liz Newton. Karen Barfoot, “Clinical Perspectives: Evidence based Community Alternatives to Institutional Psychiatric Care” Medicine Today, vol 4, no. 9 (September 2003), p. 92.

Mental Health Crises

Mental Health Crises: Proposal for Intervention


A paper presented at CJC & ICJA’s ‘BEDLAM: A hypothetical journey through the Justice and Mental Health Systems’ Held on 29 September 2012

This leaflet highlights problem areas of the current Criminal Justice and Mental Health systems and raises possible solutions for the same.

In a situation when a person feels disturbed or others feel disturbed by a person’s behaviour, it is most often handled by social processes in the person’s immediate community. At times, help is requested from outside organizations. The starkest failures have occurred after referral to police.

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Hospital visit approved

Media Release Thursday September 29, 2011

Mental Health breakthrough – hospital visit approved
"In a breakthrough over two years in the making, Justice Action workers will visit patient Saeed Dezfouli in the Forensic Hospital Long Bay, at 9:30 this morning. This is the first time his friends have been permitted to see and touch him, yet he is a non-violent man forcibly injected every two weeks, denied education, social support and his identity. The team will conduct media interviews upon their exit at 10:45am" said Justice Action coordinator Brett Collins.

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Tribunal supports Forced Medication Report 1/4/20

Medication Forced Again

Kerry O’Malley Report: Mental Health Review Tribunal Hearing 1/4/20


See full report here

Denial of Representation                                                                                                                        2

Access to Documentation                                                                                                                        3

Personal Control Obstructed                                                                                                                 4

Independent Tribunal?                                                                                                                            5

Appendix A: Selective Examination of the MHRT Annual Report 2018-9                          6

Appendix B: Negotiations with Mental Health Review Tribunal                                           6

Kerry O’Malley, defending against an application by the Health Department for a Community Treatment Order (‘CTO’), lost her case at the Mental Health Review Tribunal (‘MHRT’) hearing on the 1st of April, 2020. The CTO is now in force, permitting the Health Department to forcibly inject her every month.

The Tribunal, held at Gladesville, consisted of three members: a lawyer, a psychiatrist and a former nurse acting as a community member. It was held as a video-conference linking to the Nepean Hospital treating team - psychiatrist and a nurse/case manager, with Kerry O'Malley in the JA office. Kerry again requested Justice Action’s (JA) support for the hearing. JA has stood beside her since 2015 after her doctor requested its assistance.

This hearing followed an adjourned hearing on 11th of March, 2020, when the Tribunal had agreed that Brett Collins,  her primary carer, would be recognised as her representative and thus have access to the Health Department file for the purpose of the case. However, in the intervening period, two Deputy Presidents of the Tribunal overruled the hearing decision and said that no person was allowed representation if they were not a patient locked in hospital.

Not only was Kerry denied representation at the hearing, but also as a consequence, independent access to her file. The Penrith Mental Health Service then gave Kerry herself 30 minutes to look at 6 pages rather than the whole file as required by law.

The primary point of discussion in both hearings was intended to be the replacement of the forced CTO with the Personal Management Plan (PMP) prepared by Kerry with her support people.  The Plan was created as a workable alternative to the CTO, incorporating both medical and social intervention strategies. Ultimately, the Plan aimed to enhance Kerry’s autonomy over her own life and mental health rather than her feeling sick from the side effects of the forced medication.

Contrary to this Plan, the Tribunal gave the Order to the Health Department and rescheduled the next hearing for 30 September 2020, in 6 months’ time; bringing her to a 9 month CTO period in total (after discharge from Concord Hospital). This was despite the Concord psychiatrist’s statement that medication was probably unnecessary.

The case raises a number of considerable procedural issues, including but not limited to the denial of representation, access to files, and Tribunal independence. Ultimately, these issues turn on a denial of rights to Kerry O’Malley, with the creation of a CTO without any justifying ‘risk of serious harm’ despite her two years of stable independence. The O’Malley case certainly has wide and significant implications. If this lovely woman, a mother of five, cannot be defended against coercive treatment, with access to information and representation, nobody is safe.

See full report here

Kerry's Index page

Forced medication again – 17/12/2019

Kerry at 17122019 hearingFor the last two years, Kerry O’Malley was in control of her life and living independently. Recently, she travelled alone to Ireland for a six-month holiday, visiting friends and relatives without any difficulty and occasion of trouble. Upon returning home, she was disturbed by an incident involving a person she knew.


Kerry soon after became more disturbed and sought assistance from the hospital. They injected her with medication and then applied for a community treatment order (CTO) for six months, which would involve forced injections of Ablify (aripiprazole). The forced injections caused her great ‘anxiety, distress, and restlessness’. Kerry entered the hospital as a voluntary patient but was converted against her will to an involuntary patient. The CTO deprived her of her dignity and control over her life.


Over the last decade, Kerry has been subjected to various CTO’s however there have been significant and prolonged periods where she was able to live her life without medication. She wishes to control her own life. This is why Justice Action (JA) became involved at Kerry’s request.


Our team assisted Kerry earlier in 2015 and 2017 where we won agreement from the Mental Health Review Tribunal (MHRT) to reject the imposition of CTO’s due to the lack of legal justification and lack of evidence of how Kerry poses a risk of ‘serious harm’ to herself or others. It was recognised that the ‘Personal Management Plan’ that JA and Kerry proposed addressed the concerns of NSW Health and satisfied the criteria of ‘safe and effective care’ and was of a ‘less restrictive kind’ as per the statutory requirements of the Mental Health Act 2002 (NSW).


On 17 December 2019, Kerry asked for JA’s assistance to represent her in a hearing held by the MHRT at the Concord Centre for Mental Health on the day she was to be discharged from hospital. Despite her stated needs and the ‘Personal Management Plan’ that JA proposed as an alternative to forced medication, we were not successful in blocking the CTO. However, a concession was made by the MHRT as the CTO period was reduced from six to three months.


The hearing represented a struggle for consumer empowerment and the prevention of patient coercion. It was the matter of ensuring Kerry’s dignity and rights were not ignored. The forced injections also placed her at risk of iatrogenesis (medically-induced illness), which can entail compounding negative medical side effects. Kerry sought to avoid unnecessary medical intervention. Clearly the CTO and forced medication will discourage her from seeking any medical help she may require in the future.


There was no evidence presented at the hearing that justified continued forced treatment – only a medical ‘preference’ rather than necessity. Kerry told the tribunal that she did not oppose undergoing medical support with the exception of the forced anti-psychotic medication, which generated restlessness, full feelings of anxiety, and an inability to concentrate. Her medical history of ‘Neuroleptic Malignant Syndrome’, which makes certain medications incompatible with her genome causing her distressing side effects, was ignored. Despite Kerry’s vocal distress and objection against forced injection, her needs were disregarded and her autonomy was overridden.


During the hearing, Kerry’s input was ignored by the MHRT and resisted by the hospital. Her proposed ‘Personal Management Plan’ was not read or discussed – her choice to work closely with her nominated social supports and consult with her private psychiatrist was rejected on the basis that they did not support forced medication.


JA is concerned about the breach of formal obligations under Kerry’s recent NSW Health ‘Treatment Plan’ in relation to the hospital’s responsibilities to collaborate and work with her chosen services and clinics. As a provider of specialist mental health services, the hospital is required to engage in ‘close collaboration with other service providers’ towards ‘agreed upon goals’ with its patients. It is dubious whether they will properly uphold these responsibilities and act in accordance with Kerry’s wishes.


Kerry rang the team recently to say that she was home and extended her gratitude for JA being there to assist and represent her during the hearing even though we were not successful in blocking the CTO.


Kerry and JA intended to lodge an appeal to the Supreme Court to block the wrongful imposition of this CTO based on its lack of legal justification. However, three months was insufficient time to complete the necessary administrative processes to have the appeal heard by the Court, before the next Tribunal hearing Review, if the Health Department decides to pursue renewing the CTO. Had the CTO term been six months, the appeal would have been pursued.

 Kerry's index page


Kerry O'Malley - Forced Medication and Community Treatment Orders


Kerry O'Malley
Forced Medication Again 17/12/19
The degrading treatment imposed on this gracious 73 year old woman Kerry O’Malley highlights all that is wrong with the mental health system. Over the last 47 years she has been arrested, abandoned to draconian control in a locked hospital and her rights to individual autonomy dismissed.

She has been subjected many times to Community Treatment Orders (CTOs) and forcibly medicated with severe physical and social side effects. Only her sister Margaret and her church have stood beside her. Psychiatrist Dr Yola Lucire defended her against the forced medication despite the weight of the industry norms. Legal aid by the Mental Health Advocacy Service is thoroughly discredited as part of the system.

Kerry is only one of five thousand people in NSW currently having medication enforced under a CTO, being brutalised and degraded by the health system.  Many of those people may well have issues and trauma to resolve but are victims further victimised by the system - not dangerous to themselves or others. For themforced injection is the health system's standard expression of "care". Meet Kerry here.She presented to the NSW Inquiry on Health on October 31, 2017.

Kerry O’Malley – Chemical Restraint in Practice 22/8/17
Kerry O'Malley is back on the CTO despite never having demonstrated threatening behaviour towards herself or any other member of the public. See the full report of the August 22 Mental Health Review Tribunal Hearing for more information on the arguments adopted by Justice Action and the appalling decision of the Mental health Tribunal. 

Triumph at the Tribunal 27/05/15
Kerry O’Malley is a 71-year old woman who has been subjected multiple times to Community Treatment Orders (CTOs). In May 2015, Kerry, working with Justice Action, was successful in having the CTO removed by the Mental Health Review Tribunal. Read the full article here.Download media release here.



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